Overview of the manual procedures to aid the ADA user wanting assistance to resolve their own ADA issue
OVERVIEW OF MANUAL PROCEDURES / INSTRUCTIONS
I - ADA Applicant registers a request for ADA assistance and ADA registration:
email us at firstname.lastname@example.org or
call by telephone at 1-304-872-7830 or
send your request by mail, addressed to:
700 Main St,
Summersville, WV 26651
II - NCC acknowledges the ADA registrant request for assistance and registration and sends acknowledgement via certified letter to the ADA registrant.
III - NCC and the ADA registrant work together over the next 45 calendar days to satisfy the needs of the ADA applicant.
IV - Solution is documented and a certified letter is sent to the ADA user / registrant.
V - Any additional request or modifications require starting at step I and submitting a new form.